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Using Outlook
With Exchange

Sharing Default Folders

Sharing and Accessing
Non-Default Folders

New Message with
Completed From Field

Working Offline prompt

New Message Options

Offline folders and Address book

Use GALMOD to Update Your
Address Book Entry

Using Outlook Rules

Removing the password
from a PST file

Old Addresses in
Outlook 2003

General Outlook Tips

Team Calendars

Resetting or Disabling
Address AutoComplete

Command Line Switches

Default fonts for message editing

Using Outlook Net Folders
(Outlook 98/2000 only)

Missing Email

More Quick Tips

Microsoft Outlook
Welcome

Outlook is one of the most popular Personal Information Managers in use at the moment. It is a feature packed product which can help you manage the increasing amount of data that we all have to deal with. This section provides information on using those features and how to configure Outlook to work in the way that you want.

Due to the nature of these tips and techniques, please refer to our compatibility table on each page to ensure that they are compatible with your version of Outlook.

General Outlook Tips and Techniques

Deleting Items
A number of techniques available to you for deleting items from Outlook

Removing Entries from Address AutoComplete
Details on how to remove all or some of the entries that Outlook offers to your when completing an email address.

Changing the default font for messages
Whether reading, replying, composing or using a different font in the preview pane.

Using Outlook Net Folders (Outlook 98/2000 only - not compatible with Exchange)
How to configure and use this simple sharing facility in the earlier versions of Outlook.

Missing Email
Missing a message - some tips on where your messages might be.

Removing the password from a PST file
Use a Microsoft tool to remove the password from a pst file

Quick Tips on Outlook
Various short snippets to get the best out of Outlook.

Why you shouldn't use logos in Signatures (blog - opens in new window)
Logs in signatures are a bad idea. This blog posting from the site author explains why.


Outlook with an Exchange Server

Get YOUR Exchange server deployed, maintained or upgraded by an Exchange MVP. More information. (UK only)

Information on dealing Exchange server itself can be found here.

Team Calendars
Use this optional extra to easily keep track of what other members of your group are up to

Disable "Send Immediately" of new Messages
If you write a message, but are in the habit of wanting to change something after you have sent it, you can disable the "Send Immediately" option within Outlook to give you a chance of reviewing the message.

Macro for New Email Creation
If you frequently send email as another user on your Exchange server, then you can create a Macro that automatically completes the From field.

Sharing Default Folders
Giving a colleague access to your diary, tasks, contacts etc, for viewing, editing or creating new entries

Sharing and Accessing Non Default Folders and Opening Shared Folders Permanently
However access to another user's folders which are either not default folders or you want them open all the time in Outlook.

View Shared Folders
The options available to you when a colleague has shared their folder so that you can access it.

New Message Options
The additional settings that you can

Recovering Deleted Items
How to recover items deleted using the SHIFT Delete key combination Outside of the Deleted Items Folder, using either Outlook or Outlook Web Access.

Updating your Address Book Entry
How to use a small Microsoft tool to update your address book information without having to access the information directly on the domain.

Using Outlook Rules
A brief primer on using Outlook Rules to manage your email.

Why You Shouldn't Use PST Files (blog - opens in new window)
PST files should not be used in an Exchange environment. This blog posting explains why.

Account Does Not Exist Error When Appointment Sent to Another User (blog - opens in new window)
A common issue seen by Exchange administrators is when users get an error from someone else completely when they arrange a meeting.


Offline Folders and Cached Mode

Setting up Offline folders and Address book
How to initially enable offline folders and achieve results similar to Cached Mode in Outlook 2003.

Configuring Outlook to ask you if you want to work offline

Troubleshooting the Offline Address Book
How to resolve errors when using Outlook 2003 in cached mode, and changes to the Global Address List not being seen.


Compatibility Information Table

On most of the pages you will find a table similar to below. This will tell you whether the tip or task required an Exchange server and other compatibility information.

Outlook/Exchange Server
Compatibility Information

 
Exchange Server Required No

Does this feature require Outlook to be connected to an Exchange Server?

Exchange Server Compatible No

Is this feature compatible with Outlook connected to an Exchange server?

Outlook Version
Compatibility
97 Yes

Is this feature only found in certain versions of Outlook?
(New feature or removed in later versions).
For Outlook 2003 where it is significantly different a link has been provided to a new page with the details.

98 Yes
2000 Yes
2002 (aka XP) No
2003 Link

Last Page Update:
20/02/2010
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