Exchange - Exchange Server

Most of this information is based around the feature set and operation of Exchange 2003. Many of the techniques will also apply to Exchange 2000, and to a lesser extent Exchange 5.5. Please review our compatibility chart on each page.

Exchange 2007 - The process of reviewing and updating articles for Exchange 2007 compatibility is now under way. The list of articles that have been updated or written for Exchange 2007 can be found here. The simple rule of thumb is that if the article does specifically mention Exchange 2007 in the compatibility table, then it has not been reviewed for that version. That does not mean it is not compatible, just that it hasn't been looked at yet.

Major Exchange Sections

Many of our Exchange articles have been grouped together as they are about working with a particular function of Exchange server.

RPC over HTTP How to configure Exchange and Outlook to use this new feature of Exchange 2003.	Distribution Lists This section includes auto replies from lists, securing your lists, hiding lists and setting up a moderated list.
Multiple Email Domains If you need to support multiple email domains on one Exchange server, advice on how to get the best out of Exchange in that scenario. Two users one domain, two domains two users etc.	SMTP As SMTP is so important to the operation of Exchange, this section brings together all of our articles on working with SMTP to ensure that your server is working correctly, is secure and is doing what you need it to.
Outlook Web Access OWA is very powerful, this section covers some of the more commonly requests tasks that you can do with OWA.	Outlook Please see our dedicated Outlook section for content on the Exchange client
PDAs and Mobile Working Exchange 2003 introduced features for accessing email with a PDA and Smart Phone. This section covers that, including Exchange Active Sync and OMA.	Public Folders Despite Microsoft's best efforts, they refuse to go away. This section provides information on managing public folders and using them as part of your email management practises.

Doing More with Exchange and Configuring Exchange Features

NEW Post Installation Configuration
What you should do with your Exchange server as soon as installation is completed.

Configuring an SMTP Connector
To ensure delivery when you are blocked for various reasons

Creating a Company Wide Contact List
How to use a public folder to create a companywide contact list.

Intelligent Message Filter
Enabling, updating and generally using the built in spam filter.

Sharing User Folders from the Server
How to share a folder in every user's Outlook without having to visit their machine

Installing Exchange Tools on a Another Machine
Prerequisites for a successful install

Making the Outlook Web Access Login the Default Page on a Web Site
http://domain.com instead of http://domain.com/exchange

Using Mail Enabled Contacts to Give Contractors an Email Address on Your System
Even if it means email going to their own account

Using Exchange with a Dynamic IP Address
DSL, Cable Modem customers etc

Two Sites, One Domain
How to share a single domain with two separate Exchange servers

Dealing with a user who changes their name
How to ensure the old name is not displayed, but email using the old name continues to be delivered

Tools and Applications for Managing Exchange
A list of the most useful tools and applications that can help an Exchange server administrator

Migration to Exchange or to a New Exchange Server

Swing Migration to a new Server
How to migrate to a new server by doing a swing migration.

Changing from POP3 to SMTP Delivery
If your email currently comes in to your server or your clients from a POP3 account at the ISP, how to manage the move to SMTP delivery direct to Exchange while minimising the risk of email loss.

Working with SMTP Email - More SMTP Related Articles

Sharing a Single IP Address with another SMTP Server
If you have another SMTP server on your network, how to use Exchange to relay email to it over the single connection.

Using Exchange to Provide a Backup MX Server for Another Domain
How to configure Exchange to queue email when another server is down.

DNS Configuration
How you should configure DNS, MX records, reverse DNS and what the server announces itself as to ensure that your email has the best chance of being delivered and not rejected by anti-spam measures.

Basic Gateway Server
Build an email gateway server to put in your DMZ, that works just like Edge Services on Exchange 2007, but for any version of Exchange. Cheaper too.

Securing Exchange

Are you an Open Relay?
How to check whether your Exchange server is an open relay, and what to change to secure it.

Cleaning up after an NDR attack or open relay
How to clear the queues caused by attempts to use your server to send spam

Filter Out Mail to Non-Existent Users
How to stop receiving email for addresses that don't exist on your network

Securing Users When Relaying Email
How to tighten the security when you are allowing users to relay through your server, and trying to avoid "Authenticated User" relaying.

Restrict Users from Sending and Receiving Internet Email
A quick guide on allowing users to send and receive email internally, but unable to send or receive email to the Internet.

Permissions Best Practices
Some tips on how to use permissions and groups to ease the administration of your Exchange server

Email Black Hole
Use a black hole to get rid of email forever

Managing email for Ex-Staff
The options available to you for dealing with email belonging to a former staff member

Recovering Deleted Items
How you or your users can recover deleted items, particularly Public Folder content

Mailbox Access Account
How to setup a special account to access all mailboxes, for example to use exmerge.

Diagnosing Problems with Exchange

Telnet Test
How to carry out a manual telnet test to verify that SMTP is working correctly

Enabling and Using Message Tracking
Use the built in tool to track what Exchange has done with a message.

Internet Tools
There are lots of tools that you can use on the Internet that can help with diagnosing problems with your Exchange server.

SMTP Diagnostics
Use tools available in Windows and on the Internet to see why your email is not being delivered.

Resolving Specific Issues with Exchange

Stop Exchange Services with a Script
A script for stopping the Exchange services gracefully - particularly useful if your Exchange server is installed on a domain controller.

Offline Address Book and Outlook 2003 Cached Mode
How to resolve errors when using Outlook 2003 in cached mode

Eradicating Errors 1022 and 9548 when you disable an account.
Clean up your event logs

Event ID 1221 - Clearing up the confusion
What does "...SERVER has 3.4 megabytes of free space after online defragmentation has terminated" actually mean?

What has used the disk space?
Identify where all of your disk space has gone on the Exchange server.

Compatibility Table

As some of the techniques on this web site are not compatible with all versions of Exchange, we have included a compatibility table. An example and definitions are shown below.

Note that "No" means it is not compatible or doesn't apply to that version (feature doesn't exist)

Exchange Server Compatibility Information			Meaning?
Exchange Server Version Compatibility	5.5	No*	Compatible or not with Exchange 5.5
	2000	No*	Compatible or not with Exchange 2000
	2003	Yes	Compatible or not with Exchange 2003
	2007	Yes	Compatible or not with Exchange 2007
* May Adapt (More Information)			The technique shown was written using higher version of Exchange but may adapt to a previous version if you know your way around the older version.

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Last Page Update:
30/01/2008

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